The pickup location was hard to find, and we had to queue for security checks. Initially, the car provided was not as agreed, and only after we raised concerns was it replaced. For two vehicles, we were required to pay deposits equivalent to over 20,000 RMB each. The deposit was supposed to be refunded within 24 hours after returning the vehicles, but now 40 days have passed. Only one car's deposit has been refunded, while the other is still delayed indefinitely.