Slow Service pickup and drop off but great car

No comment

The Centauro location is terrible in Lisbon. Very small and bad location and difficult for pickup and drop off. The shuttle service is inadequate with only one to maximum 2 vans for many people who need the service.

The car available at Centauro was not the one we hired . We had hired a VW Touran 7 seats and the car given to us was a smaller one, Citroen 3008, 5 seats and we paid the same amount. We didnt like this.

Car suppler is a fraud and charge me twice for full coverage. To be honest, car was very good. But they businesses practise is terrible and they have refused to return money even after it has become obvious what they did. They should be ashamed to take money from clients like that. Don't use their service.

Easyrentcars.com support was excellent. They were very patient and helpful. Every recommendation for service.

The offsite pickup went smoothly, rental agent I dealt with was friendly and helpful. Additional insurance was suggested but without pressure. Drop off location only 10 minutes from Lisbon airport but can be tricky to find on return. Drop off process was very excellent, check-in was efficient and quick and shuttle service worked well. No complaints.

No problems experienced with this service, worked well and as expected. Any questions I had about pick-up shuttle service at the Lisbon airport were answered promptly. Overall very happy.