QEEQ

Nightmare

About One Switch: 3.3 /10
The vehicle was not as expected. I was told it would be either a Jeep Cherokee or something comparable and what I received was not comparable. The vehicle had clearly been in an accident as evidenced by the dents of the metal around the windshield (we were told by the agent that a previous driver had run into a barricade and shattered the front windshield and caused the dents). There were still small pieces of glass embedded in the steering column as well as on the floor board of the drivers side. There’s was a caution light that showed two vehicles colliding on the dash which was on the entire we had the vehicle. The vehicles tag was expired (noticed after we left the lot). The pick up location is off to the side in an extended parking location (unless you’re taken there by the bus from the airport good luck finding it). The rental space is a converted truck trailer that barely fits 4 people. There’s no waiting area and nowhere to sit down. The lot outside was pitch black and we had to examine our vehicle with a jumbo flashlight. The agent asks you to sign a screen prior to showing you what you’re signing. When I objected to this I was sneered at and told this was common practice to sign it and he would explain later. The fine print on the website lists the insurance carriers they accept (at least 8)as well as a need for a $3,000 hold on your credit card. When we arrived the list of accepted insurers was dwindled to 4 and a restriction indicated that insurance would not be accepted if you’re insured vehicle was older than 2016 (this was not listed on any fine print only once you arrived at the pick up location). When we returned the car we advised the agent about the expired tag and proceeded to look at the other vehicles in the lot. Out of 10-12 cars all but 3 had expired tags. Overall the rental experience was horrendous. I would not recommend this company at all. Unprofessional and in my opinion practicing predatory and unsafe rental practices.
About QEEQ: 8.0 /10
I would suggest better vetting procedures for the companies which you advertise and do business with. The negative rental experience quiet honestly would make me wary of seeking another rental thru this site.
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Reviewed: Wed, Jul 10, 2019
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on One Switch Orlando

G.Motwani

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Compact | Nissan Versa or similar
“It was very good. Process was smooth. Will rent again in Dec 2019”
About One Switch: 9.0 /10
Car was good. Wish they had given me an upgrade. Overall process was smooth
About QEEQ: 10.0 /10
Good platform and easy process
Reviewed: Sat, Sep 7, 2019

F.Galue Urdaneta

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Intermediate | Toyota Corolla or similar
“Excelente”
About One Switch: 10.0 /10
Excelen venezolanos emprendedores lo recomiendo ampliamente
About QEEQ: 10.0 /10
La mejor de todas
Reviewed: Thu, Sep 5, 2019

S.mcguirk

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Intermediate | Toyota Corolla or similar
“Disaster...missed my meeting because of unknown requirements”
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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Reviewed: Wed, Aug 14, 2019

E.Hayek

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Full Size | Toyota Camry or similar
“OK experience but very misleading price”
About One Switch: 5.0 /10
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
About QEEQ: 10.0 /10
Reviewed: Sat, Aug 3, 2019

Gray

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Intermediate | Toyota Corolla or similar
“Never again”
About One Switch: 6.3 /10
Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.
About QEEQ: 10.0 /10
Easy renter cars was smooth. Very understandable and helpful
Reviewed: Wed, Jul 31, 2019

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