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Fair to middlin’

Reviewed: Mon, Jul 8, 2019
About ARNOLD CLARK: 9.0 /10
My hire trip took 2 hrs longer than planned and I needed a short extension but could only take an additional entire day. Kind of knocked off the edge on top of the stress of moving two houses.
About QEEQ: 8.0 /10
I seldom have problems with online systems. This was no exception.
Commercial Van | Ford Transit 3 Seats or similar

Relevant Reviews on ARNOLD CLARK in United Kingdom

Paul Cassidy

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Aug 16, 2019
“On the whole very good.”
About Keddy by Europcar: 10.0 /10
Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.

A.S from Kenya

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Compact | Opel Astra or similar
Reviewed: Fri, Aug 16, 2019
About Keddy by Europcar: 9.7 /10
On the second occasion, I did not get the car I booked, an Opel Astra, I got a smaller Opel/Vauxhall Corsa, which was fine but not what I booked.
About QEEQ: 10.0 /10


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Economy | Opel Corsa 2 Doors or similar
Reviewed: Wed, Jul 24, 2019
“Disdain for Customer”
About Keddy by Europcar: 8.3 /10
Attempts were made to upsell me to a car I clearly didn't need: "Since there's 2 of you a bigger car might be better" What?! It was a fairly aggressive upsell and along with the usual insurance nonsense, showed disdain for the customer
About QEEQ: 10.0 /10


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Compact | Opel Astra or similar
Reviewed: Wed, May 22, 2019
“Great service.”
About Keddy by Europcar: 9.7 /10
Counter staff were exceptionally polite and helpful.
About QEEQ: 10.0 /10


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Economy | Opel Corsa 2 Doors or similar
Reviewed: Tue, Mar 5, 2019
About Keddy by Europcar: 7.3 /10
The counter staff were very helpful at pick-up and drop-off, but they do not take you to the car. you have to sign the papers before you see the car. The car was the expected size, cleanliness was acceptable, but it had a lot of scratches
About QEEQ: 8.0 /10

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