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Convenient and Great Deal

About Routes: 9.7 /10
All was fantastic EXCEPT the wait time to pick up the car. Waited in line for over an hour, although I had secured my rental and paid for it online. Routes should have a separate line for customers who make online arrangements before hand to avoid the excessive waiting among customers barely contracting....
About Qeeq: 10.0 /10
Simple, easy, convenient and best deal offered.
Reviewed: Mon, Jul 8, 2019
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver


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Medium SUV | Jeep Cherokee or similar
“not happy with Routes but happy with QEEQ customer service and ease of use”
About Routes: 5.0 /10
took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...
About Qeeq: 10.0 /10
Reviewed: Mon, Apr 13, 2020

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Intermediate | Honda Civic or similar
“Overall satisfactory experience”
About Routes: 5.0 /10
Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.
About Qeeq: 10.0 /10
Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.
Reviewed: Fri, Oct 18, 2019


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Medium SUV | Nissan Rogue or similar
About Routes: 6.3 /10
Ridiculously slow service both upon arrival and departure was even worse It took over 45 minutes from the time we dropped off vehicle b4 the shuttle driver arrived to bring us to the airport
About Qeeq: 8.0 /10
Reviewed: Wed, Sep 18, 2019


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Full Size Van | Dodge Grand Caravan or similar
“very bad customer service”
About Routes: 5.0 /10
Very bad customer service. My nephew forgot his hat in the car. I called them within 30 mins after I returned the car and was told they are busy, can't check for me. They asked me to call back after 3 hours. I did, and was told they were still too busy to spend one minute to get the hat for me. They told me to call back after 8pm. I did, and was told that they will give me a call back but they never called. I called again at 11pm and they told me sorry the car is rented out and they can't do anything now. I asked them if they can try contact the renter. They said okay they try the next morning and let me know. But they never did. Overall I called 8 times for such a small thing which I think a good customer service would solve the problem at the very first call. My nephew is very very upset.
About Qeeq: 8.0 /10
Reviewed: Sat, Aug 31, 2019


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Economy | Toyota Yaris or similar
“Best price by far, no frills.”
About Routes: 8.8 /10
Like: Staff was efficient and very courteous. Clean, low cost office and grounds for incredibly low cost of car rental.
Dislike: The limited free mileage of 200 kilometers made me have to keep that in mind the whole trip, so it limited my trip.
Reviewed: Fri, Jun 1, 2018

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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