As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.

I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose. That point was my only deception

Amazing experience with routes. Staff was very friendly and the process was super smooth.

I loved using the easy rent cars app. It is very intuitive and provides the best rates. Keep it up guys.

The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.

Not sure about price protector working or not.

Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.

On line booking was easy. I got what I expected.