Routes Ottawa Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

H.Al Shehab

Canada

Reviewed: Tue, Jul 2, 2019

About Routes: 10.0 /10

We enjoyed book the car and we recommend it to others

About QEEQ: 10.0 /10

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

N.Abdi

Canada

1 days rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

Gallagher

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

“Great price.”

About Routes: 6.0 /10

I got a Jeep instead of Corolla. Gas was expensive due to low MPG.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, May 30, 2019

“terrible location if youre not coming from the airport in the shuttle. no clear signage of address”

About Routes: 6.3 /10

The location was under construction. The gates were locked so I had to go around them and climb through the construction site. This was my first time at this location. it did NOT look like a rental agency. I dropped it off at night. Felt I left it in an insecure place - outside the fence. Then I climbed the embankment to walk over to the key drop off. Everything was dark. Good thing I knew where to look and that a friend was close by.

About QEEQ: 8.0 /10

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Wed, May 1, 2019

“Wonderful! Expressive! I would use it over any other company.”

About Routes: 9.0 /10

Staff is great! Price is great! Cars are great! Just need to be a little more thorough in cleaning the cars. It was also awkward to get the car with 5/8 of gas and then have to bring it back to that amount upon return. Getting it full and returning it full is an easier/smoother process.

About QEEQ: 8.0 /10