The prices were better than other websites, and the quality of the rental car was terrific!

I did not gut the receipt yet

Was informed that there is an easy pass device in the car and ended not having one. Resulted me walking back and forth within the terminal and the hiring desk couple of times. Staff servicing was not what I preferred.

Car smelled of smoke and there were food crumbs everywhere.

There were 2 hours of waiting line to pick up the vehicule at the airport. Since I am 6 months pregnant with also a 2 years old baby, I asked politely if there was a priority line, but the counter staff declined. I had to insit and I had another staff yelling at me that being pregnant was not a reason to get priority! Shame on Budget!! I said it is not possible for me to wait 2 hours and finally managed to get the keys but I was very shocked by how I was treated by the staff.

Like: Liked the Carolla a lot.
Dislike: Had to drag our bags 1/4 mile @ New Orleans Intl.