Routes Calgary Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Caesar Dunlop

Canada

Reviewed: Wed, Aug 21, 2019

About Routes: 4.0 /10

Nothing particularly good or bad. The service felt robotic. If you have a choice, don't pick this company. They wouldn't accept my Chinese driver's license, claiming it was a Canadian legal issue. Despite my arguments, they refused to give me a car and sent me back to the airport. I easily rented a car from AVIS at the airport. Does AVIS not follow Canadian laws?

1 days rental

Relevant Reviews on Routes Calgary Airport

Canada

7-day rental

Economy | Kia Rio or similar

Reviewed: Mon, Aug 10, 2020

“Hassle free process and good deal”

About Routes: 9.0 /10

Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.

About QEEQ: 10.0 /10

It is a good deal. Having an good insurance coverage that came along with the rental is a big relief. We did not have to worry of additional fees on top of the vehicule rental.

E from MTL

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Fri, Oct 18, 2019

About Routes: 10.0 /10

Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.

About QEEQ: 10.0 /10

S.CHUNG

Canada

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Tue, Sep 24, 2019

“WILL GO TO MAJOR RENTAL COMPANIES IN THE FUTURE.”

About Routes: 6.3 /10

ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.

About QEEQ: 8.0 /10

Windy Willow

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Mon, Aug 5, 2019

About Routes: 9.3 /10

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

About QEEQ: 10.0 /10

fast, smooth and all details are provided. Love it.