Excellent

B.Bancken

Canada

Reviewed: Wed, Jun 19, 2019

About Routes: 9.3 /10

The people at the Routes office went above and beyond for me. When I got to the airport I realized I had forgot my iPad in my rental car. They lady at the counter and phone was very patient and the shuttle driver made an extra trip to bring it to me. He wasn’t even going to take a tip for his trouble until I insisted.

About QEEQ: 10.0 /10

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

S.Mornix

Canada

2 day rental

Special | Mystery compact car or similar

Reviewed: Fri, Jul 29, 2022

“Staff with great smiles and conversation provide amazing service!”

About Routes: 9.0 /10

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

About QEEQ: 10.0 /10

The entire experience was phenomenal! Can't wait to use your company again the next time I travel that way.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Sep 11, 2019

About Routes: 9.0 /10

difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.

About QEEQ: 10.0 /10

J.Cividino

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Jul 26, 2019

About Routes: 9.3 /10

I would rent again and recommend to others. My only complaint is that I would have liked some kind of signature confirming my return and only payment. Some kind of closing/finalized document.

About QEEQ: 8.0 /10