Vehicle return location was obscure and staff did not want to help beyond sending us round the block

Signage could have been better in the terminal. Everything else was spot on.

Always easy dealing with you.

Best price i could find for my trip, my car was upgraded to an SUB at the counter. very happy will look to use you again.

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

Terms and conditions of insurance should be more clear.

Nous avons mis plus d'1h45 pour prendre possession du véhicule au comptoir de location Rent plus. Il faudrait mettre plus de personnel à la réception clients car l'agent de comptoir nous a précisé que les derniers de la file en avaient au moins pour 3 heures d'attente.

RAS Très bien.

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.