Convenient and efficient, excellent car condition.

Very satisfied. I directly found the rental point by following the instructions. After completing the handover, they gave me a Jeep. The only minor downside was the lack of reverse electronic navigation, which tested my parking skills.

Pickup was fairly quick and straightforward, no upselling of insurance. However, there was only one child seat available in the store.

The originally booked car was unavailable, but we got a free upgrade to an SUV which was almost brand new. The only downside was that there was only one window for processing, so we had to queue up, and if there are many people, the processing speed is not fast enough.

I was very happy with car. I waited for ages late at night with two small children to even be seen by the counter staff. I realised that this was because they then tried to sell me more insurance cover that had been available when I booked. If I had wanted this cover I would have purchased it when I booked. She really tried to push extra cover which was really annoying. She was very rude.