Hace más de 48 horas que he devuelto el coche y aun no tengo ningún recibo conforme todo estaba bien.

Upgraded at the kiosk to an electric charge because I was told 1. Car has a range of 600km -- False, the car actually had a range of 450 km 2. Car is currently 50% charged -- False, the car was less than 20% in charge. I waited ~90 mins, to pick up the car. When I got it, it was undercharged and didn't have the range specified by the employee at the front desk.

I had to do a lot of mileage and was given a BIG Jeep instead of a regular car. It ended up costing me twice the amount of the rental in gas for a one-day trip. I was supposed to pick-up the car at 9AM, but I ended up finally getting on the road around 10AM, even though I was second in line. Also, they didn’t accept night drop-off so I had to come back after 9AM on the Monday morning, having to re-arrange my work schedule. This was one of the worst car rental experiences I had.

Pick up location requires shuttle to get to, very inconvenient and difficult to find, especially after travelling long haul with young children and many bags. Extra time required when returning vechicle, difficult to get to especially with construction and traffic on highways. Very easy to underestimate time required to get to location, drop off car, await shuttle, transport to airport, and make check in. Rental location should be at airport site. Although rental was fine, I will avoid renting again from this location due to the excessive time and difficulty accessing, especially if flight lands late in the evening.

Like: The value for the car was great - saved close to $90 from what the competitors offered!
Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar. Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low. Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out. So, poor choice of car. Even poorer choice that the car did not have winter tires.