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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6378447087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6378447087
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Overall excellent - but vehicle damage not notified to me !!

Reviewed: Tue, Nov 15, 2022
About Budget: 9.0 /10
The vehicle was pretty badly damaged on the passenger side, obviously it had been in a minor accident. The vehicle was dark blue, in a badly lit garage, at night - no one pointed out the damage & it was not marked on the paperwork. Had I not spotted it, taken photo's & gone back to the service desk to report this damage, then i am sure I would have been held responsible. This should have been notified to me when I collected the vehicle.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
Small SUV | Mazda CX-5 or similar

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M.Restrepo

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Economy | Kia Rio or similar
Reviewed: Tue, Nov 7, 2023
About Budget: 7.0 /10
The car smell as someone has been smoking inside and the air conditioner wasn’t working
About QEEQ: 10.0 /10

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Intermediate | Hyundai Elantra or similar
Reviewed: Thu, Nov 21, 2019
About Budget: 7.0 /10
The car stank of cigarette smoke even though it states clearly you are not allowed to smoke in the car and will be charged for cleaning if you do. The moment we opened the boot we could smell it so Budget must have known about the problem. When we told them about it they said they didn’t have another car to offer us as they were a small agency. Terrible experience.
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Economy | Ford Fiesta or similar
Reviewed: Wed, Oct 16, 2019
“Excellent service”
About Budget: 9.0 /10
Excellent service
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k.woods

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Medium SUV | Ford Explorer or similar
Reviewed: Wed, Jul 10, 2019
“i booked a ford explorer because it has the most leg room of the midsize suv...they didn't have ANY”
About Budget: 4.0 /10
the girl at the counter couldn't have been less helpful... she said they didn't have any ford explorers even though i specifically said that is what i wanted when i rented it online... i told her since i was very tall that that one had the most room and since we were going to be driving 2000 miles i wanted to be comfortable... she made no attempt to locate one for us and told us we had to upgrade if we wanted something comparable in the leg room...we ended up spending way more than we had budgeted for another vehicle and when we were walking to get our truck we walked passed 8 yes 8 ford explorers!!!!!!!! if they don't have them how are they sitting there with the keys in them to be rented out? she was lazy and didn't want to look for us... not a good time... out a lot more money and didn't get close the vehicle that we wanted...
About QEEQ: 10.0 /10

Shauna

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Intermediate | Hyundai Elantra or similar
Reviewed: Sat, Jun 29, 2019
“The prices were better than other websites, and the quality of the rental car was terrific!”
About Budget: 9.7 /10
The lady at the checkout counter was so friendly! She made checking out the car a breeze.
About QEEQ: 10.0 /10

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