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+1-8007618913
Live chat Email us Service Code: 8441344088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8441344088
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ドライブシャフトのゴロゴロ異音で代替車を受け取るのに半日かかりました。

Reviewed: Mon, Sep 26, 2022
About Budget: 6.0 /10
ドライブシャフトの故障がありました。 車両を交換してもらう際、レンタカー会社がホテルまで車を取りに来て、わたしはUberで飛行場まで移動しました。 飛行場のレンタカーカウンターで、車両返却の記録が無いと言われて3時間、代替車を受け取れませんでした。また、Budgetの様々なカウンターをたらい回しにされ、カスタマーサポートにも電話して、時間を使い、とても嫌な時間を過ごしました。
About QEEQ: 10.0 /10
リーズナブルな価格でフルに保険に入れて安心してレンタカーを使えたこと感謝しています。
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Medium SUV | Mazda CX-5 or similar

Relevant Reviews on Budget in United States

P.King

View more >
Small SUV | Toyota RAV4 or similar
Reviewed: Mon, Jan 22, 2024
“$485 of additional charges for something we didn't agree to”
About Budget: 7.0 /10
Here is another example of overcharging with Budget Car Rental LAX and despite using them for years, I think this the last time. Booked and paid in full #40548011 for a mid SUV 27th Dec-9th Jan and when arrived for pickup said they didn't have one available. All they could offer was a Chevrolet Silverado 4x4 open back truck which was so impractical for business and luggage which got soaked in between hotels. I didn't want all the optional extras apart from the unlimited toll charges as I was advised there were tolls between LA and Vegas and to be fair it's been years since I went to CES in Vegas so accepted but that was a crock of sh**t as I didn't pass one in 2 weeks. On return we filled up at Mobil 765 N Sepulveda no more than 3 miles from the airport so as far as I was concerned was expecting just a charge for tolls..... On the 11th January I was charged a huge $485.50 for additional services including $142 for tolls, $97 for roadside assistance plus and a massive $190 for fuel. Scandalous!!!! We have spent the past 2 weeks disputing this through QEEQ which to be fair are brilliant but they are not budging despite even sending a fuel receipt from my expenses only 10 minutes before the vehicle was dropped off. This is not acceptable for a multinational repulatable company and should be ashamed of their practices. If this is not sorted soon then we are going to use our company solicitors to persue it further
About QEEQ: 10.0 /10
Great booking platform and customer service excellent apart from having no real influence over the car companies
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T.Thollander

View more >
Medium SUV | Chevrolet Traverse or similar
Reviewed: Mon, Nov 13, 2023
“Perfect trip in a perfect car”
About Budget: 10.0 /10
It was a New jeep and we loved all about it. The Young man that helped us gave us the car one hour earlyer and that was no extra. Included a big gps. And he was so nice and polite:) we do not like the way others can be and sell us more insurance and all sorts of trick. The Young man just was so nice
About QEEQ: 10.0 /10
Easy good and absolute Nothing to complane about
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Y.Peleva

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Feb 27, 2020
“Easy and convenient like 123”
About Budget: 10.0 /10
I got a free upgrade to a Ford Mustang and absolutely loved it!
About QEEQ: 10.0 /10
Very easy booking process and great customer service
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Leeroy From DK

View more >
Large SUV | ford Explorer 7 Seats or similar
Reviewed: Thu, Jul 25, 2019
“Very easy, and no confusion from any part. And the price was unbeatable. I live in DK, got car @ EWR”
About Budget: 8.7 /10
I Called two times from Denmark to Budget in EWR. First call I talked to a local guy Who was rude and completely useless. Second call, I got an South East Asian guy, who was very helpfull and solved the issue.
About QEEQ: 9.0 /10
You shoul consider expressing more clearly, which company you actually are renting from. In my case Budget. Could have missed it...

Pavlo H.

View more >
Standard | Volkswagen Jetta or similar
Reviewed: Wed, May 8, 2019
“The additional insurance package from Easyrentcars was not recognized by the rental company.”
About Budget: 8.7 /10
The car was ok. The tires needed service.
About QEEQ: 9.0 /10
Good deals.

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