When I got there, the man at the counter told me they had upgraded me to a Mercedes. I was worried that my luggage wasn't going to fit but I managed to get it in...just! But there was no navigation system in the car which surprised me for a Mercedes and they forgot to tell me that the car was from the US and was in MPH. So I had to work out what speed I had to go. With no navigation I had to use my phone and at times it dropped out where I was, so that wasn't the best. Then the electronic key battery died and I had to find out, 1. how to take the battery out and then 2. where to get a battery. The staff when I returned the car were good and credited me for the purchase of the batteris. But that should have been checked before I left with the car as it happened right after I picked it up.

Yes the booking platform worked great.

Excellent price and company. Smooth checkout process.

Great easy app for booking.

Quick turnaround and they upgraded the car

simple process and plenty of information available

Excellent service by all, except for woman upon returning the vehicle. Needed roadside assistance once, a very expedious and problem-free experience. Woman when returning vehicle was quite rude, definitly having an off-day.

The car doesn't have adroid auto nor apple auto which is unexpected and inconvenient