Never again

Had booked a ford focus, but ended up with a golf, slightly smaller luggage space, but very comfortable car Stef we’re great

Easy booking littlevalue after

As the car I booked was not available I had a free upgrade to a Vauxhall Astra. Alex was very helpful with processing the pick up.

Staff at Europecar were not well organized. On returning the car the receptionist was trying to raise claim against me for small scratch which was in the car before picking up the car. Though I got a zero excess insurance from you; however, I was defending until they find in their records that it was there before picking up the car. Again, the lady claim that you extend your previous booking so we have to raise it against you, but lucky that was not the case, as I did only one booking and she could not raise any claim. Please consider this case with all of your customers before paying them for any claim to Europecar.

Prefect service, I wish you all the best and hope to be with you in the near future.

They gave me free upgrade and I had got Mercedes-Benz through out my journey. Europcar gave me a great experience at Northern Ireland.

Good experience on car rental

When returning the car the advice given for dropping off the keys after hour was incorrect. I had to keep the keys of the car and drop them off in my own time the following day. Tank was not fill as stated when picking up the vehicle.