Great customer service, though the pickup method was a culture shock.

Pricing was just slightly more expensive than what offered in airport

The only problem it was about the car it’s got a lot of Scratches and the car clearly had an accident before and the engine was not good enough especially when going up to the heights road, except that the employee of the company was very good and the procedures were easy and simple.

It’s good

The staff service is good and I have a free upgrade to Vios. Although I prefer to try Bezza. The interior of the car could be cleaner and smells not good.

Arrangement by Sea Safari was good but can be improved with better co-ordination with Easyrentcars regarding instructions for the pick up from the airport.

Price drop protector did not work or me.

The contact numbers and pick up details provided were not accurate. I waited a good 1.5 hours and noone came to the arrivals hall. I had to call Easyrentcar and they took around an hour to locate the person dropping the car off. He was waiting outside the airport and his number was not the same as the one on the booking. While waiting for this driver, I had other approach me that were offering the same car for half the price. Next time i will just book one from the airport.