Long wait at the counter to get the car. Car needed new wiper blade.

About FOX RENT A CAR: 9.0 /10
Long wait to get the car at the rental counter. System or employee taking too long. Employee not friendly. Car needed new wiper blades as it was hard to see in the rain in Seattle. And it rains almost daily there. Kinda of a safety hazard.
About QEEQ: 10.0 /10
Reviewed: Mon, Apr 22, 2019
Full Size | Toyota Camry or similar



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Economy | Toyota Yaris 2 Doors Hybrid or similar
“Easy experience & good price”
About FOX RENT A CAR: 9.3 /10
Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.
About QEEQ: 10.0 /10
Reviewed: Thu, Nov 21, 2019


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Full Size | Toyota Camry or similar
“Horrifically slow and inefficient pick-up experience”
About FOX RENT A CAR: 7.0 /10
The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.
About QEEQ: 8.0 /10
Reviewed: Wed, Oct 2, 2019

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Full Size Van | Dodge Grand Caravan or similar
About FOX RENT A CAR: 5.0 /10
We went to pick up the car from Fox Rent a Car and when we arrived at 10AM we were told they didn't have any full size vans/similar cars available that we reserved. After waiting for over an hour, we were then sent to Payless Car Rental who we were told would honor the price and provide us with the correct car. When we got there they told us they only had a standard SUV....after we went down to get it, there was no way our luggage would even fit in the car. So we went back to the counter and another person there was able to finally provide us with a Dodge Grand Caravan which we originally ordered. Will never order from Fox Rent a Car ever again....thought the whole point of reserving a car meant it would be there for us when we arrived.
About QEEQ: 10.0 /10
Reviewed: Thu, Sep 5, 2019

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Intermediate | Toyota Corolla or similar
“Worst car”
About FOX RENT A CAR: 6.7 /10
The car was a horrible, lots of damages and the engine was producing some noise the whole time
About QEEQ: 10.0 /10
Reviewed: Mon, Apr 1, 2019

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Medium SUV | Jeep Compass or similar
About FOX RENT A CAR: 5.7 /10
Customer service was horrible. Maybe the lady was having a bad day. The car was NOT what i had reserved and i was not told during booking. I found out when i went down to pick up the car and she didnt even bother to point out when giving me the papers. I was very disappointed cause I specifically wanted that car. To make matters worse, they overcharged fuel usage days after returning the car. It should've been about 10 dollars less.
Reviewed: Sat, Mar 16, 2019

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