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Live chat Email us Service Code: 8041046110
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8041046110
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Even I couldn't pick it up from the place I wanted, the overall experience was okay.

Reviewed: Fri, Oct 8, 2021
About Hertz: 8.0 /10
The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.
About QEEQ: 8.0 /10
the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.
Mini | Chevrolet Spark 4 Doors or similar

Relevant Reviews on Hertz in Canada

K.BAKARALY

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Nov 7, 2023
“Récupération et restitution du véhicule à l'aéroport, idéale avec une équipe compétente”
About Hertz: 10.0 /10
Nous avons attendu longtemps pour récupérer la voiture compte tenu de l'affluence. J'avais dû retourner à l'agence pour changer la voiture car surclassée, elle ne correspondait pas aux besoins. Consommation trop élevée Mais l'équipe très réactive et à l'écoute
About QEEQ: 8.0 /10
Très facile

Akash Patel

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Standard | Volkswagen Jetta or similar
Reviewed: Mon, Sep 20, 2021
“Hertz tried to shaft me, but I didn’t let them”
About Hertz: 8.0 /10
They tried to give me a smaller car than what I had booked. When I argued I got given a minivan which was bigger. The car was good but hadn’t been cleaned. It still had rubbish in it from the previous renter and had a horrible smell
About QEEQ: 10.0 /10
QEEQ was great as usual, I can never fault it.
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J.Cairns

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Aug 27, 2019
“Value and smoothness.”
About Hertz: 8.3 /10
I would appreciate it if your staff was more aware of 3rd party booking conditions. Also, I don’t appreciate your staff automatically tacking on a 2 hour charge at drop off when I was on time. I don’t think that I should have to contest a charge that clearly wasn’t necessitated.
About QEEQ: 10.0 /10
Your re-booking for a better price was excellent. I certainly recommended friends to you when this happened. Also, details about what to expect, and what I should avoid when dealing with the car rental company were very much appreciated.

View more >
Economy | Chevrolet Spark or similar
Reviewed: Sun, Jun 16, 2019
“No brainer experience”
About Hertz: 9.6 /10
Although staff at the pick up location was professional and friendly, they were understaffed. Also, unfortunately there wasn't any small cars left for me, I had to go with a mini van, not very eco friendly...
About QEEQ: 10.0 /10

E.Cubero

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Mini | Chevrolet Spark or similar
Reviewed: Thu, Aug 23, 2018
“Good Rental”
About Hertz: 8.2 /10
Like: It was easy to get the car and returned it.
Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.

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