Even I couldn't pick it up from the place I wanted, the overall experience was okay.

About Hertz: 8.0 /10
The car was what I expected. When i got to the counter to pick the car up, there was no one else, so I didn't have to wait to get some to attend me. The woman was really polite and helped with the situation.
About QEEQ: 8.0 /10
the platform in general is okay, but I was flying from London to Toronto, it was my first time, so I booked a car to be picked up once I landed from the airport itself. After delays with the flight and chaos at the airport I got there 4 hours later than expected and I was told that my booking wasn't at that airport but on another airport in Toronto downtown. I don't blame QEEQ for that, but you guys knew my flights and knew that the airport where the car was picked up wasn't the airport I was landing on. Also, when someone from abroad rents a car, usually they don't know the country, nonetheless anyone would know that Toronto had 2 airports. On my opinion I think you guys should have at least let me know that information, but anyway. After losing my first day due to delays and not being able to pick the car up, Hertz gave me the option to go the day after to pick it up so I wouldn't lose my reservation.
Reviewed: Fri, Oct 8, 2021
Mini | Chevrolet Spark 4 Doors or similar

Relevant Reviews on Hertz in Canada

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Economy | Chevrolet Spark 4 Doors or similar
“Very good experience”
About Hertz: 10.0 /10
The car was in excellent condition, super clean and came with nice features (WiFi and Android Auto). I had a good experience with the staff. I recommend Hertz.
About QEEQ: 10.0 /10
It was cheaper to book the car through easyrentcar than the agency website ; the insurance is particularly much cheaper.
Reviewed: Fri, Aug 16, 2019

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Full Size Van | Dodge Grand Caravan or similar
“Amazing Service”
About Hertz: 10.0 /10
Service was excellent and very friendly!
About QEEQ: 10.0 /10
Easy to book and very fast!
Reviewed: Fri, Jun 14, 2019


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Economy | Chevrolet Sonic or similar
“Better than expected”
About Hertz: 10.0 /10
Like: This Hyundai must have been one of the best cars we've had. 5 liters/100 km throughout the trip type thing.
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Reviewed: Thu, Sep 6, 2018


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Intermediate | Toyota Corolla or similar
“Great and friendly service”
About Hertz: 9.2 /10
Like: Excellent customer service and no long lines
Reviewed: Wed, Aug 29, 2018


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Intermediate | Toyota Corolla or similar
About Hertz: 9.6 /10
Like: Car was big enough for our needs and luggage. Great on fuel
Reviewed: Fri, Aug 10, 2018

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