Lovely staff, terrible smoking smell in the car but clean, was an expensive additional $50/day cover

Yellow banana

Australia

Reviewed: Wed, Oct 6, 2021

About Hertz: 6.0 /10

The car although clean and no dents HEAVILY smelt like someone was heavy smoking in it for a whole week. Sadly this was the only car available but I can't believe this is even considered renta-able. It was a disgusting smell throughout the whole booking but the car did the job I needed it for. Was a surprise though that insurance was a whopping $50 per day! The drop off keys box outside the building is alittle concerning that anyone can come and take the key. No security there.

About QEEQ: 8.0 /10

Include option for additional cover. It was very expensive at the desk.

Hertz

Georgetown

Australia

Pickup Truck | Mitsubishi Triton single Cab or similar

3 day rental

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Reviewed: Mon, Jan 6, 2020

“Awesome....”

About Hertz: 10.0 /10

The car offered to us was really comfortable and made our entire trip really memorable

About QEEQ: 10.0 /10

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Melbourne

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Reviewed: Tue, May 21, 2019

“A worthy rental partner to look for next trip”

About Hertz: 9.7 /10

Pricing could have been much better.

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Sydney International Airport(SYD)

Sydney

Australia

Reviewed: Wed, Sep 19, 2018

“Car rental review”

About Hertz: 8.0 /10

Like: Hertz is efficient in handover. Spare no effort to explain on the contract. No upsell on the insurance
Dislike: N.A.

Allison

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1 days rental

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Ayers Rock Airport(AYQ)

Ayers Rock

Australia

Reviewed: Mon, May 14, 2018

“Unsure on returning the vehicle”

About Hertz: 9.0 /10

Dislike: Returning the vehicle I was unsure if there would be any additional charges (such as for damage, or extra km). I had to request a Hertz staff member to look over the vehicle and assure me there would be no charges for any damage (although I did not sign anything, and nor did the Hertz staff member). The staff member also did not check the mileage on the car to know if I had driven further than the included mileage. Thus, I am still checking my credit card transactions hoping there will be no surprises from Hertz!!!!!