What a rental care experience should be

Rien à dire, tout s'est bien passé normalement

Parfait, as usual avec Qeeq

Hertz staff were great at the counter. Although a nearly new vehicle, it had very noticeable damage and dents to it which the garage staff said had not been previously recorded. They did offer to change the vehicle.

QEEQ were great for ease of use and price.

The only issue with this reservation was Hertz @ Pit Airport did not have the reservation in there system. They inform me the reservation was booked at there other location on the other side of the airport.

Personal vehicles were not allowed on rental lot and they had no designated parking area or lot and finding a spot was difficult

Four days into the rental, I found that a tire had a slow leak. I had to refill the tires every 5 days after that. When I called Hertz, I was told to just come in and that they would replace my vehicle...no problem. But when I got there, I had to spend over an hour...no vehicle except very small vehicles was available and worse than that I was told in robotic fashion bothy by the agent and manager that "according to protocol" I was responsible for repair of the leak. They would not listen to reason or the particulars of my story. This was extremely frustrating. This is not what I expect from a customer-friendly place.