Good car but long wait at service location and use your head when they try to sell you extras

Advantage counter staff was great but the car had no windshield washer fluid so I had to buy my own to put in, car also smelled like someone had smoked in it which makes me nervous about getting my deposit back. Also the number to call is horrible it’s an answering machine that makes it impossible to talk to a real human.

No lighting in the parking lot. I couldn't see damage to vehicle until the next day, after I had turned in damage indicator sheet. The 2nd day, in the light, I saw a cracked windshield, cracked mirror casing, lots of dings and scratches. Also, the car smelled like smoke. The car ran rough. The car needed an oil change after just a few miles driving, as well as "service 4WD." Advantage needs to take care of their cars better.

Easyrentcars made it easy to find a rental for a great price, and easy to book. This is my second time using your site. If it continues to offer good prices and the same service, I will keep coming back!

Store did not have a representative at the counter. Had to ask janitor.

Like: I received a upgraded vehicle and was able to fit all my grandkids in it
Dislike: It took over 2 1/2 hours to checkout

Like: We reserve a small car. They gave a suburban truck which is so huge. Eats up a lot of gas but on the second thought, we liked it because we ended up taking cadets with us in Colorado springs. We also like the shuttle bus driver which is a lady who took us where we suppose to have our reservations.
Dislike: We had a hard time finding where is easy rent a car place. We went first to enterprise. They told us our reservations is not there. I have to search my email and went thru websites, gladly find that are reservations are into advantage..