Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

I waited 40 mins for the bus at the airport to find out that it was going to go to the hotel first and wait 30 min. That is not acceptable. And they dont tell you this when they tell you where to go for the pickup.

We had a little trouble figuring out where to meet the shuttle to the pick-up point but we eventually figured it out with a couple phone calls to the Easirent people. I called again before we dropped the car off to inquire about tolls and they were able to help as well. However, in each phone call, they were in a hurry to get off the phone which meant I had to repeat my questions because they didn’t take the time to listen the first time.

Everyone was very friendly.

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.