QEEQ

Good value

About EZU: 10.0 /10
Excellent all round
About QEEQ: 10.0 /10
Seemed to be easy to use, will try them again
Reviewed: Thu, Nov 26, 2020
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

P.Gawor

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Medium SUV | Toyota RAV4 or similar
“RAV4 2012 with 240,000 km, full of dents and scratches and $4000 excess => that's EZU for you”
About EZU: 5.7 /10
RAV4 2012 rego: GLD171 and 240000 km on the clock, 23 days hire: Squeaky and full of dents and scratches. Some cracks to the plastic panels, front bumper coming off. Initially we were assigned different car as the paperwork indicated different rego (ROV004) but ended with this gem. When calling them next day after discovering another issue with the body (crack in the plastic panels) and asked if they are sure that this was the car we meant to use, the lady I spoke to insisted that is the one - even when mentioned the massive millage. Car that was not worth much on the market due to its heavy usage was tagged with $4000 excess and $2000 was blocked on our credit card in pre-approved authorisation. Note: we had the same hire costs (not excess) in 2018 in Europe (Poland) in peak season (European summer) for hiring Skoda Octavia station wagon with just 600 km on the clock, for 34 days, with half of excess. Go figure! We had a small crack in the windshield (popped up in the car wash) - happened on our watch so no disputes here. We were charged $2000 upon return and explained that once the replacement is done the difference would be returned to us. After 4 weeks of not hearing from them I have queried Easyrentcars how long shall I wait before raising alarm? A day latter got an answer from EZU that the cost of replacing of that windshield was $971 NZD (?!) where glass supply only was $550 NZD!!. One week latter (5 weeks in total) the difference finally has been reimbursed. Soooo, to recap it all: old car with massive millage, full of dents, massive excess and inflated charges for damage, slow response or none ..., still have a bitter aftertaste when thinking EZU. Never again!
About QEEQ: 10.0 /10
Smooth and efficient - helped me to deal with EZU rental.
Reviewed: Wed, Feb 26, 2020

A.CHIN

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Intermediate | Toyota Corolla or similar
“Smooth”
About EZU: 10.0 /10
Great
About QEEQ: 10.0 /10
Reviewed: Fri, Jan 10, 2020

L.Petterson

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Economy | Toyota Yaris or similar
“Nice little run around car”
About EZU: 9.3 /10
It was a very easy, smooth process to pick up the car and also drop off.
About QEEQ: 8.0 /10
the process of renting the car was relatively straight forward.
Reviewed: Wed, Jun 5, 2019

M.Hughes

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Intermediate | Toyota Corolla or similar
“Was a bit loose but all good in the end”
About EZU: 9.3 /10
Was a good experience all in all
About QEEQ: 8.0 /10
Reviewed: Sun, Feb 24, 2019

p.gostridge

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Economy | Toyota Yaris or similar
“CAR - A very old model (Toyota Vitz), smaller than a Yaris and less comfortable.”
About EZU: 4.7 /10
The car was well scratched and dented. The front passenger seat did not slide far enough back - only halfway. All documentation (handbook, warning notices etc) written in Japanese, not English. Proprietor not interested in our comments on return of the vehicle.
Reviewed: Tue, Jan 22, 2019

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