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+1-8007618913
Live chat Email us Service Code: 4980603078
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4980603078
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Feeling very ripped off and seeking some response and correction

Reviewed: Sun, Jul 26, 2020
About Hertz: 6.0 /10
Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!
About QEEQ: 8.0 /10
As noted in the Hertz comments $429.88 charged against our card which we want addressed.
Premium SUV | Toyota Prado or similar

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K.Sivasubramanian

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 12, 2021
“It was really great.”
About Hertz: 9.0 /10
Car was neat and clean. It did meet the expecations.
About QEEQ: 8.0 /10
A call to customer before pickup to guide would have been great.

P.Attanayake Mudiyanselage

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Small SUV | Toyota RAV4 or similar
Reviewed: Thu, Feb 13, 2020
“Luxury Travel”
About Hertz: 10.0 /10
Car was in good condition and ran excellently. Easy to pickup and drop off. Staff member was friedly. Gave correct instructions to return it after hours.
About QEEQ: 10.0 /10
Car needed by Christch Hertz while it was in Queenstown. It suited us as we were to catch an international flight from Christchurch but were in Queenstown. So only $2 (NZ) had to pay.

N.Chugh

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Dec 31, 2019
“Pathetic customer service”
About Hertz: 4.7 /10
Unauthorized claims received from Hertz. Have already written to the easyrent cars and Hertz

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