Fine car, horrible crew

About Europcar: 7.0 /10
Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.
About QEEQ: 8.0 /10
Reviewed: Tue, Jun 23, 2020
Premium SUV | Land Rover Discovery Sport or similar

Relevant Reviews on Europcar MELBOURNE CITY

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Medium SUV | Mitsubishi ASX or similar
“Easy to Travel”
About Europcar: 10.0 /10
Car was well maintained and clean Easy city pickup location
About QEEQ: 10.0 /10
Reviewed: Sun, Dec 6, 2020


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Medium SUV | Mitsubishi ASX or similar
About Europcar: 8.7 /10
Got a brand new car. Smooth transaction. Not much time taken.
About QEEQ: 10.0 /10
Reviewed: Mon, Dec 9, 2019

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Medium SUV | Mitsubishi ASX or similar
About Europcar: 8.7 /10
The car exceeded my expectations. It was a nice car to drive around and there were no damages. It was like a brand new car. It allows us to connect our phone and display our GPS on the screen directly instead of looking through our phones which is a plus point. However, the lady staff at Europcar wasn’t that friendly when assisting us, for that there is some room of improvements.
About QEEQ: 8.0 /10
The booking process was easy and understandable. Instructions were clearly stated.
Reviewed: Fri, Sep 20, 2019


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Medium SUV | Mitsubishi ASX or similar
About Europcar: 9.3 /10
Was a fantastic experience, 5 stars
About QEEQ: 10.0 /10
Easy to use and competitive
Reviewed: Tue, Jul 16, 2019


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Intermediate | Toyota Corolla or similar
“Pleasant car renting experience at a very good price”
About Europcar: 10.0 /10
Like: The price was cheap. We booked first a Toyota Corolla and were given Volkswagen Golf, which is totally fine with us since the car is very good. We didn't ask for it but the GPS was included with the car for free. We had to pay a little extra for an additional driver, as expected.
Dislike: Really... I have nothing to complain about...
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Reviewed: Sat, Jan 27, 2018

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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