Fine car and a friendly lady at the Airlie Beach Counter

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune

The vehicle had a mark on the front bumper which was I picked up on and the agreement paper work needed redoing to add this. Still a little bit of rubbish in the compartments. Otherwise Excellent staff.

Thanks for the great price.

The car was dirty on the outside and windows were very dirty with marks all over them . The body of the car was also marked and dirty. The inside was grubby and dirty and generally unkempt with rubbish still inside from last customer. I raised the concerns and was told two day rental would be discounted from my bill. I have emailed and been told that this was not possible as I’d prepaid,so was told money already taken in the form of additional drivers ! I am not clear how much this is in relation to two days of rental , I am not clear how this money was paid back to my account without a card or pin present, I would Like clarifyication

Like: Good experience and car is in good condition
Dislike: Except that floor mat is not placed inside the car