convenient car rental, but no flexibility after booking was made

About Apex: 9.0 /10
very nice and helpful staff at pick up, the car was great. only problem I had is with drop off. I wanted to change the drop off location from the airport to downtown and customer service didn't agree arguing that the car was already booked for another ride from the airport the same day. this is a 30 minutes drive from one branch to another, I'm sure they could have find a way to solve it if they wanted.
About Qeeq: 10.0 /10
I had to cancel another booking I had and change to this one, and it was smooth and easy.
Reviewed: Wed, May 6, 2020
Medium SUV | Mitsubishi Outlander or similar

Relevant Reviews on Apex Melbourne Airport


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Medium SUV | Mitsubishi Outlander or similar
“Very affordable and easy to book. Will use again”
About Apex: 9.3 /10
Instructions at Melbourne airport for pick up needs to be updated. I called apex and was directed with much ease. Car was great and staff very friendly.
About Qeeq: 10.0 /10
Everything great and I will use them again
Reviewed: Fri, Oct 11, 2019

Abdul Moiz

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Intermediate | Hyundai Elantra or similar
“Very good.”
About Apex: 10.0 /10
Car was in very good condition and drove pretty well. The staff were helpful and cooperative.
About Qeeq: 10.0 /10
Having many car choices with several rental companies on one platform was very helpful. Booking process went smoothly as well. The only annoying thing was that the exact amount for security deposit wasn't mentioned in my booking. Only when I went to pick up the car I came to know that I had to pay the full excess upfront as a security deposit, which was a lot.
Reviewed: Wed, Sep 4, 2019


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Medium SUV | Mitsubishi Outlander or similar
“Good service and a great car”
About Apex: 8.7 /10
The car was great . Almost new and very comfortable. It was great value
About Qeeq: 9.0 /10
Reviewed: Mon, Jul 29, 2019


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Intermediate | Hyundai Elantra 2 Doors or similar
“Fuss free straightforward rental”
About Apex: 8.0 /10
Like: Really easy to find and pick up.
Dislike: Nil
Reviewed: Mon, Aug 27, 2018


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Mini | Hyundai i20 2 Doors or similar
“Great customer service, friendly staff”
About Apex: 8.8 /10
Like: Good customer service in shuttling customers between airport and company.
Dislike: -
Reviewed: Tue, Jul 10, 2018

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