From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1913488088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1913488088
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Unreliable

Reviewed: Wed, Mar 27, 2019
About ACE: 3.3 /10
You're not able to reach an actual person when you call the phone number provided. My plane was delayed by 3 hours. I tried calling to let them know that I'd be late but wasn't able to get through to anyone. When I got there they had canceled my reservation and said they didn't have any cars available. I was stranded in a place away from home without transportation and they weren't willing to help me figure something out. I then took there shuttle back to the airport to see what I could do from there. The shuttle driver was great, very positive and helpful. Being overwhelmed by what had just happened I forgot my coat and wallet in the shuttle. I didn't realize it until I was in a taxi on the way to my hotel. I tried calling the rental agency but wasn't able to reach anyone. All around unfortunate and hard experience.
Full Size | Nissan Altima or similar

Relevant Reviews on ACE Fort Lauderdale Int l Airport

l.zagury

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Standard | Volkswagen Jetta or similar
Reviewed: Sun, Jan 5, 2020
About ACE: 2.3 /10
It was the worst car. It was very dirty and smelly. I will never use Ace again

George

View more >
Economy | Toyota Yaris 2 Doors or similar
Reviewed: Fri, Aug 16, 2019
“Positive experience.”
About ACE: 9.7 /10
Professional & helpful counter staff.
About QEEQ: 10.0 /10
Useful & efficient service.

N.Loaiza

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Full Size | Nissan Altima or similar
Reviewed: Thu, Aug 15, 2019
“Good experience thru the renting process but horrible experience at the pick up location waiting”
About ACE: 5.3 /10
I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.
About QEEQ: 9.0 /10
Smooth with no issues

S.Franklin

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Apr 28, 2019
“Location needs update”
About ACE: 8.3 /10
Drop off service was excellent
About QEEQ: 10.0 /10

View more >
Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Apr 8, 2019
“Excellent”
About ACE: 10.0 /10
Very positive experience. My first time renting from Ace and I'll be back.
About QEEQ: 10.0 /10

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