All went well except, car was almost empty on pick up, no worries though, after phoning and letting staff know, it was ok to drop off car empty as well. Only trouble was drop off. No one was there at office to drive the shuttle to airport as was part of deal. After phoning staff I was promised to be shuttled to airport within half an hour. No one came, another phone call followed and a promise of 15 min. Nothing happened. Had to call UBER and pay additionally. Thought it a good thing to support smaller businesses, but gotta beware of their reliability.