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+56-226665927
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+57-6017940262
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5682070088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5682070088
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Unexpected bad experience.

Reviewed: Sun, Mar 10, 2019
About Hertz: 5.7 /10
Positive 1. The customer service during pick-up was fast. 2. The customer service during drop-off was equally faster and smooth. Negative 1. I booked a Jeep Cherokee cause I will be driving from San Diego to San Francisco and would need a bigger car so my family will be comfortable. They changed this without notice to a much smaller Buick Encore without any explanation. 2. I ordered a toddler seat for my 5 yo kid and confirmation was sent for this. But at the time of pick-up and I ended up travelling to from Carlsbad to San Diego Airport ( a total of 1 hour ++ trip) and end up wasting half-a-day of our planned trip. 3. and because we have to adjust our trip, we have to extend our rental. 4. I have used Hertz before and they would normally explain the gas and time of return, I totally forgot about these things because of the rush and I ended assuming that I need to fill-it-up in full. I also found out that I was being charged to pay for overtime time charged and I needed to call the customer service to cancel the charges.
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Hertz in United States

L.Hunter

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Compact | Mazda 3 or similar
Reviewed: Fri, Jul 8, 2022
“Smooth rental experience”
About Hertz: 9.0 /10
The woman at the counter at the Nashville airport was excellent. She was the only one working and there was a line. She was very efficient at checking customers in and getting them on their way.
About QEEQ: 10.0 /10
Worked well. Got a good car at a decent price.

M.Eckert

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Compact | Mystery car 2 Doors or similar
Reviewed: Thu, Apr 14, 2022
“Qeeq was the fastest and easiest way I ever booked a car rental”
About Hertz: 9.0 /10
I had to extend the reservation, qeeq was unable to do this, For 2 days I was unable to reach anyone via phone at the Hertz station, so I had to DRIVE there in order to change the reservation. Very old fashioned, not good service….
About QEEQ: 10.0 /10

Peter-London

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Economy | Mystery car 2 Doors or similar
Reviewed: Tue, Nov 30, 2021
“Hertz provded graet service in Phoenix, AZ.”
About Hertz: 9.0 /10
As a "Gold Star" member verything was smooth and easy
About QEEQ: 7.0 /10
Booking platform was not easy. For a trip of 16 days I had to make 2 bookings, 1 for 4 days and 1 for 12 days for the same car (group) for a continuous 16 days. Hopeless!

Darron H

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Compact | Ford Focus or similar
Reviewed: Sun, Mar 3, 2019
“Great easy experience.”
About Hertz: 10.0 /10
Fantastic. Went to pickup and able to quickly grab car and was able to choose a vehicle of my choice. Had a Chevrolet Malibu which I was very impressed with. Great easy car to drive being by myself. Great experience that didn’t have any surprises.
About QEEQ: 10.0 /10

S.Bennett

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jul 6, 2018
“Best Choice”
About Hertz: 10.0 /10
Like: Car was a pleasure to drive, safe handling, no smoke damage.
Dislike: Shifting from Park to Reverse seemed clunky.

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