About Europcar: 8.3 /10
Very accommodating as they were able to change our pick up location at the airport rather than from Airlie Beach given that the beach location would have been closed by the time we would have landed. Simon who was the Europ car representative, was superb with accommodating our needs and changing the pick up location. Front desk representative for europ car at PPP airport was very detailed and accommodating as well.
Reviewed: Wed, Feb 27, 2019
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Europcar in Australia

Afroz Pasha

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Compact | Kia Cerato or similar
About Europcar: 5.7 /10
The person at the counter has no patience and requires training to handle the computer system.
About QEEQ: 10.0 /10
Reviewed: Mon, Sep 2, 2019

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Intermediate | Toyota Corolla or similar
“Dodgy and confusing”
About Europcar: 5.3 /10
The pick-up office location wasn’t clear and so took 30 mins walking around southern cross station to find. EuropeCar office had one person and a huge queue and it wasn’t clear in the booking process that insurance wasn’t through europecar.
Reviewed: Thu, Apr 25, 2019


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Intermediate | Toyota Corolla or similar
About Europcar: 7.0 /10
Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.
Reviewed: Wed, Apr 24, 2019


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Economy | Toyota Yaris or similar
“No fuss rental”
About Europcar: 9.8 /10
Like: In melbourne visiting my son and needed a car with plenty of space to pick up shopping for new apartment. Easy booking on the website and easy pick up. Allowed us to return the car to a different location closer to our accommodation.
Dislike: A little slow at pick up due to only 1 staff member on duty.
Reviewed: Mon, Apr 30, 2018


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Mini Van | KIA Carnival or similar
“Easy and good car provided”
About Europcar: 9.4 /10
Like: Fuss-free, easy to pick-up and drop-off.
Dislike: There should be some drop-off instructions. Esp when it is before / after staff hours.
Reviewed: Mon, Apr 23, 2018

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