Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry. Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
All cars parked within specific category eg small medium etc so could pick the car you wanted to drive. keys already in the car so just sit and drive out to the boot. Car is scanned to your details and off you go. Returning the car was such a simple process as well just loved it. drive through lane , attendant scans details, looks around vehicle check mileage and fuel and you receive print out and off you go. Thank you we certainly will be using the service again.
About QEEQ:10.0/10
Great service. Had requested gps and this was promptly followed up on. Competitive price which certainly made the choice easier. Keep up the great work. Many thanks and will be a returning customer on next trip .
“Best price, service and vehicle I have experienced in years of travel.”
About Alamo:10.0/10
Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes. Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
“Great selection of vehicle though initial service was lacking.”
About Alamo:8.2/10
Like: Great selection of vehicles and good value. Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.
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Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
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View more >Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.