Terrible, I was told there were no cars available in the class I requested, so I had pay upgrade fee

I showed up 15 minutes before our rental time and staff was completely unwilling to start the rental process early unless I paid $100 US. It took an hour for them to enter the information into their system and get the keys to me.

Price drop saved us some money and Easyrentcars was great

Like: Your rep, Fale Voli, provided impeccable service.

Like: I like their professionalism
Dislike: I had a right tire blow out on the free way which caused a destruction of the tire and wheel. There concern was the care of my safety and gave me another car showing their care and professionalism.

Like: Excellent beaches
Dislike: To tell your customers everything about the rental car

Like: Got upgraded to a better car as they didn't have the one I booked back in yet.
Dislike: They like to hard sell, even after telling them that I had insurance & liability coverage through my travel insurance they kept trying to sell it and a bunch of other add-ons that weren't needed, got the impression that the clerk was upset with me when I didn't take any of the add ons.