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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2730240114
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2730240114
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Disaster.

Reviewed: Mon, Jan 28, 2019
About GREEN MOTION: 2.0 /10
Very disappointing. Would never use them again. The staff are totally ignorant.
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

A.Socrates

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Mini | Fiat 500 or similar
Reviewed: Sun, Sep 22, 2019
“Easy to book and rent a car but read all the small print so you don’t get caught out.”
About GREEN MOTION: 8.3 /10
Car was excellent and though small was ideal for 2 people. Long wait at pickup for an hour because of long queue. Several people arrived at the same time.
About QEEQ: 10.0 /10
Easy to book, good price and got a discount online with the app. Clear information given so we didn’t have to buy extras.
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Compact | Volkswagen Golf or similar
Reviewed: Wed, Sep 4, 2019
“Cheating customers, Green Motion Edinburgh, horribe rental experience.”
About GREEN MOTION: 2.0 /10
Below is the summay of my recent car rental experience with Green Motion Edinburgh Airport. I was cheated by their staff from picking up till returing. I seek your investigation of their unethical behaviours. 1. I was forced to purchase zero excess when collecting my car. The reason is I cannot provide a credit card with pin. But after the zero excess purchase with them, then my credit without pin can be used for the 200 pounds deposit. 2. after purchase of zero excess, the staff at collection counter told me all the damages will be covered, no need to take photo of the car when collecting and returning the car. He even suggest me to cancel my 3rd party insurance with AXA. 3. When retuning the car, the manager told me the zero excess purchased with green motion is no longer valid and deducted over 1000 pounds from my credit card instantly despite that i refused to pay. His reasons are that i failed to report the scratch/dent on the door within 2hrs, which I did not even notice before returning the car. 2nd reason is the zero excess only covers 1st accident, which i was never aware of. I feel being cheated by the edinburgh airport staff at both the collection and return counters. 4. I had a flat tyre during my journey in the middle of nowhere and the car cannot move. i called the green motion emergency breakdown number 10 times and never connect through. the emergency number does not work! even during weekday day time! i was so desperate and it wasted my whole day to fix the car. In total, this is the worst car rental experience in my life.
About QEEQ: 8.0 /10
booking platform is excellent and customer service is great. I just hope that easyrentcars could let users see others' review about the car rental companies, which could prevent the customers from falling into unethical company's tricks, like Green Motion.

A.Morris

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Aug 9, 2019
About GREEN MOTION: 8.7 /10
The car was fine it was as described. The problem was there was over an hours wait at Green Motion in picking up the car. The staff were apologetic but we have never waited this long to pick up a rental car before. Talking to other customers it seems this not unusual. Sorry , Cant recommend them to anyone else for this reason. They need to get more staff.

N.Goldby

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Economy | Volkswagen Polo or similar
Reviewed: Wed, May 29, 2019
“Disaster”
About GREEN MOTION: 6.0 /10
Had to wait over an hour, complete waste of time. I would never recommend greenmotion. The cost more than doubled when accident insurance was applied. Cost was over £100 for 3 days. Although I hired for 3 days, I was only allowed 2 days mileage not 3 , so then had to pay another £10 for excess mileage . Overall I was an expensive disaster !!
About QEEQ: 8.0 /10

A.Speksnijder

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Mini | Fiat 500 or similar
Reviewed: Thu, May 2, 2019
About GREEN MOTION: 10.0 /10
The waiting time and handling documents takes very long. Counter was understaffed. Also the creditcard deposit is very high for such a small car and the refund takes a long time. This huge amount is blokking my creditcard for to many day's
About QEEQ: 10.0 /10

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