Great experience.

The experience was good

It would have been better to know the hidden charges like inner city parking or mandatory toll charges. Those charges were charged over and above which were high.

Great customer service, car offered was not what we had booked but replacement was adequate for our needs. Car return was amazing though I got done for patrol, was charged way too much for not bringing it back full.

Easy to book a car, confirmation was quick and zero hassle with Dollar, they honored the booking made without any glitches.

Satisfied with the courtesy of the airport staff.

Enjoying the ease and responsiveness of the website. Booking our car rental needs from this app moving forward.

Always give the vehicle a one over even a 2nd & third over- it would be unfairly bad if a cust. is held responsible for the previous condition of the vehicle ex. cigarette ashes something that one could be charged for. Overall- I would rent again, was not disappointed ‘

I was completely satisfied with my Rental, ease with reserving including the p/u & rtng.

The lady at the pick-up counter was probably having a bad day. The car itself was fine, ran smoothly and I had no problems Dropping off in JFK was a bit of a mess as there were too many cars being returned at the same time, and only 1 staff working (who was very hardworking)