Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta

About One Switch: 2.0 /10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.
Reviewed: Tue, Jan 22, 2019
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on One Switch Orlando

M.St Onge

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Compact | Nissan Versa or similar
“Good price, great mileage, very clean and a lot of room but some minor problems with the car.”
About One Switch: 8.7 /10
The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.
About QEEQ: 10.0 /10
Reviewed: Fri, Jan 31, 2020


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Intermediate | Toyota Corolla or similar
About One Switch: 10.0 /10
everything as planned
About QEEQ: 10.0 /10
Reviewed: Wed, Sep 25, 2019


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Intermediate | Toyota Corolla or similar
“Disaster...missed my meeting because of unknown requirements”
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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Reviewed: Wed, Aug 14, 2019


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Compact | Nissan Versa or similar
About One Switch: 5.0 /10
Waiting for too long to get a car, when I was driving on the road about 30 minutes I got a flat tire after arriving to my hotel . I called the counter service or someone denied helping me out, service business is very poor, occupation is unprofessional . Service staff should inspect the entire car carefully before handing out the car to customers. P.S ,. There was a nail in the tire
Reviewed: Sun, Aug 11, 2019


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Intermediate | Toyota Corolla or similar
“Never again”
About One Switch: 6.3 /10
Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.
About QEEQ: 10.0 /10
Easy renter cars was smooth. Very understandable and helpful
Reviewed: Wed, Jul 31, 2019

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