I was offered an upgrade and I elected to take it, thinking it would be better to have more space and drive a vehicle I was used to driving. But I wish I didn't. its was a small SUV, a KIA, had no power and was sloppy to drive. The guy at the counter was very helpful and very cherry. was a pleasure talking with and gave me a lot of good information. but after I left the counter I had to wait a very long time for the car and had to go in twice to ask when and where the car was.