it was good!

B.Moss

Canada

Reviewed: Wed, Sep 12, 2018

About Routes: 8.2 /10

Like: Julie and the girl that served us when we turned the vehicle in were both excellent! Vehicle ran well and was ready when we arrived.
Dislike: Car was not that clean....clearly the renter before us had young children and the windows were covered in small hand prints. It was not a big deal but after we left and drove in the sunlight the front window was a mess and had clearly not been cleaned at all.

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Routes Ottawa Airport

J.DHINSA

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Fri, Aug 23, 2019

“Awesome !!”

About Routes: 10.0 /10

Excellent service,

About QEEQ: 10.0 /10

Good Site to book, specially with notification for price drop option.

S.Moore

Canada

1 days rental

Economy | Kia Rio or similar

Reviewed: Tue, Jul 23, 2019

“Will definitely use again!”

About Routes: 10.0 /10

Staff was very friendly and helpful. The price was just what I was looking for. The car was better than expected

About QEEQ: 10.0 /10

It found me a great rental company with excellent prices.

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, May 30, 2019

“terrible location if youre not coming from the airport in the shuttle. no clear signage of address”

About Routes: 6.3 /10

The location was under construction. The gates were locked so I had to go around them and climb through the construction site. This was my first time at this location. it did NOT look like a rental agency. I dropped it off at night. Felt I left it in an insecure place - outside the fence. Then I climbed the embankment to walk over to the key drop off. Everything was dark. Good thing I knew where to look and that a friend was close by.

About QEEQ: 8.0 /10

s.stark

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Tue, Jan 22, 2019

“Nice car, good price, but long wait for shuttle bus.”

About Routes: 8.7 /10

shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.

About QEEQ: 10.0 /10