UNITED ARAB EMIRATES CAR RENTAL REVIEWS

I think Mr Punit Anand should be singled out for commendation. He is an asset to Autostrad

Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!

Easy and straight forward as always. good deal.

They were great. Would recommend in UAE.

Great. The price protector was great.

The car and the service from Autostrad was an absolutely satisfying experience.

My goto place for future car rentals.

Autostred hae charged 50% me additional money without any explanation

I waited a long time to get the car

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

They kindly upgraded me to a larger car. Service excellent

All good

There were too many unplanned charges here and there attached to this rental.

Price never dropped, I don't know why but the overall experience was good.

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Website sometimes contridicts itself in certain things. A little confusing to make the booking at first but next time will be easier hopefully.

Very good experience & professional staff

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Good service, but the "better price" process didnt work

Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.

Car did not have Android Auto/Car Play

Use DOLLAR all the time Very friendly staff and high quality cars

Good app, but having issues with my points not being added onto the system

I try this company first and last time in my life they blocked heavy amount from my credit card No any damages I remember i made some 2 or 3 mistakes and I received different types of fines from THIRFTY OFFICAL EMAIL 4 days ago I returned the car they still are sending dummy email for fines Not sending any offical letter from UAE police Any evidence not proof on UAE Online system If i asked to Thirfty they asked we have already paid thats why not showing on system Half an hour ago I received email and daily checking UAE Online system their no any complaints Thats is the best way to earn money for this types of company So pls be careful

I m diamond customer and using qeeq since 3 years

So much quicker to hire a car here then in Abu Dhabi

As ever no price drop never had it EVER

It took a long time to receive the car

The booking process was quick and easy

Excellent car and cleanliness. They scour the car for any mark whatsoever! They look with a fine tooth comb. In fairness they do this at checkout and check in. Make sure you video car yourself at start

Hertz was great experience.

No issues to report.