Like: Good Service but the Vehicle had to be changed due to some due to some noise and technical problems. The vehicle was changed to my convenience where I was at that time. The pickup and drop process was also very efficiency. Dislike: The vehicle had to be changed
Great Staff and very easy process, wanted to thank everyone at eurpocar airport branch and customer care call center for their unparalleled support and assistance.
special thanks to mohammed al kurdi and airport branch manager mohammed
Budget doesn't really have a counter at the airport, we had to do all documents / deposit payment outside at the parking lot, which was very unusual. However it was all good at the end. The car was also OK.
HORRIBLE HORRIBLE HORRIBLE experience with Arena. The car was in a very bad shape, barely any power steering, power windows not working, hub caps falling off, scratches everywhere. That was only the start since the people working at Arena are compulsive liars and will want to steel from you. Beware are stick with the bigger companies like Budget, Avis etc.
The staff are not friendly, and misconduct, There is no respect in dealing, I can say that it is a totally bad experience, and I would not recommend it to anyone. The competitive price is not at the expense of good service, In the end I paid over payments that are not right.
Like: We hired car from airport. Staff friendly. We took wifi along with car. Hence we didn't face problem while travelling. They gave us Sunny new car. Car is good condition and we didn't face problem. While returning also staff also friendly. Overall it is good. Dislike: They didn't give receipt while after handover of the car. They told no need of the receipt . Money which we deposited is reversed. They bank statement receipt. Hope we will not face any problem. Also when we took car petrol was 1 level. We were expecting full level. When we informed them, they filled 3 level and gave. It was ok.
The cars' tyiers were in very bad condition, even the spare one was also broken. I fixed the tyiers twice during the rent time. I was promised to get another car but didn't happen.
The car condition other than the tyiers was fine.
The Car was very old. Not the same model that i booked. Airbags were damaged, the car can’t speed beyond 90 km/hour. The car doesn’t worth 20% of the rent paid and it was disaster and unsafe to drive it. AVIS also advised in the beginning that there is no booking in their system and i waited 1:30 hours to get the car
El coche estaba con la alarma de mantenimiento. Amortiguadores en mal estado, motor sin fuerza.
A pesar de contratar el seguro ampliado con ustedes me hicieron una retención de 350jd
Not impressed with the car and the service. The vehicle was quite old. Thriifty didn't have a desk at the airport and all documents / deposit needed to be done at the parking airport. Bit unusual. Was kinda difficult to return the car as well.
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E.Lassman
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View more >Dislike: The vehicle had to be changed
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View more >Dislike: They didn't give receipt while after handover of the car. They told no need of the receipt . Money which we deposited is reversed. They bank statement receipt. Hope we will not face any problem. Also when we took car petrol was 1 level. We were expecting full level. When we informed them, they filled 3 level and gave. It was ok.
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