As you don`t indicate the deposit asked by the rental company it is a factor client might choose another provider. They blocked ca. 1200 eur on my card which I think it`s too much especially when I need the card in a few days for another rental..
Addcar rental is fake rental company. Realy I rented car from Prestigo rental comp. They charge me for using ferry 50 euros, and for green card for 70 euros, what I never experienced before when renting a car.
Staff at counter were very good and heplfull.
In future I wil not rent a car with ADDCar rental and i will not recomened other people to rent wit this company.
About QEEQ:10.0/10
Very good.
You have stop any other work with ADDCar rental.
The car was just fine, but there was a major problem. The cigarette lighter did not work. We asked about it when we received the car and they said it would work. But as we were driving we found out both cigarette lighters were disabled and non-functioning. We NEEDED the lighters to plug in our GPS. So to find our way, we had to use our back up battery pack. Thank God we had it!! But it was dangerous to put this heavy thing on the dashboard. This was unacceptable and we would like some kind of discount for future bookings. Thank you.
“Hertz begrudgingly replaced a dangerous car with another dangerous one”
About Hertz:6.0/10
The car straight up showed an alarm from the tyre pressure captors, which the staff disabled claiming it was an issue with the captor. A couple of hours into riding the car and begin far from the pick up location, I start getting random alert messages about front assistance and other brake related warnings, WHILE RIDING. When I went digging into the car's status messsages I find out that service is 5000KM LATE. A totally unacceptable situation, so I sent to the nearest Hertz agent and found a person who wanted to send me back with the car claiming that he could change the oil if I wanted but that's it....
Upon insisting that I would NOT go back with an unsafe car and needed a replacement. He was not getting any support from his management, but eventually managed to give me an equivalent Hyundai that was there (and still dirty). This 2nd car did not have all the warnings flaring up, however it was almost a 100000km old, the clutch was sloppy, the brakes were almost non existent and required extreme anticipation on the road. Not mentioning all the dents and scratches all over it.
Both cars were completely lacking engine torque and were absolutely ridiculously slow when the road would take a slight climb up (which is.... everywhere in Croatia).
I believed that a company like Hertz would be a safe choice, it was a truly awful experience and I never felt so unsafe in a rental, all while being in a foreign country with notoriously dodgy roads.
I would be happy to file a claim for any sort of compensation from Hertz, but it seems they are dodging any responsibility and I don't care about a compensation in Croatia only, I picked up Hertz because it's an international company.
The car was probably. slightly smaller than Id expected but that was offset by it being a premium class.
Skoda octavia size was booked and we were given a Mercedes b class.
The pick up location does not have an enterprise sign outside so very hard to find.
The drop
Off location should be at the airport not in another location
“Not what I expected since I rented through easyrentcars before”
About GREEN MOTION:5.0/10
I was expecting a car like Skoda station wagon, but instead got a Dacia which is of much lesser quality and horse power. Not happy with the length of time it took to get the car and also upon return I head to argue with the agent that very small scratches from wear and tear were already present on the car. When I was picking the car up after waiting for almost 1 hour I was rushed and the agent was minimizing the small scratches as if they were insignificant. While upon return the agent acted much differently. I was charged for polishing in the end. I don’t think I would be choosing Green Motion against.
About QEEQ:10.0/10
The booking through the website was without problems.
All was good with the service. Had two issues with the new MB A Class. Need to add 1 liter of engine oil 30 min after I rented the car. After that I had an error for the back seat airbag sensor. Didn't change the car because I was the only passenger. I was offered another bcar the next day.
“Easy to do but watch out for the extra potential insurance charge if crossing through Bosnia H.”
About Budget:8.3/10
At collection the agent told us that as we were crossing an international frontier we would need to pay an additional 80 Euros. I said that I would not be crossing the frontier as I would be taking a ferry to the peninsula of Peljesac and then driving to Dubrovnic. Oh her said, well you will need to paid for extra insurance while you are on the ferry. He said it would be 30 Euros. I queried this and he then said well it would be up to the Budget agent at the drop off. In fact we did not need to pay any charge and I think this is a local practise to charge you more.
Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.
About QEEQ:10.0/10
Easy to book with reasonable rate. I'd like to utilize it again.
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