CAIRNS CAR RENTAL REVIEWS

We rented two cars at the exact same price and with the same description. One car was significantly better than the other. Around 5 years newer. Generally the price was low, so can't complain too much

It was easy, but the picture was misleading. Showing what looks like a new model when the car we get is probably close to 10 years old. Had a CD player.

Took almost an hour to get from international to picking up the car..... way too long. Otherwise good.

Guy who served us was very helpful. Bit of a queue but we didn't mind waiting.

Easy process, good car

Easy

The only trouble we had was with pick up from Cairns airport and finding the drop off location in Sydney,. The staff was very friendly and helpful.

Very reasonable price for a month rental. I will use this company again.

Very helpful and polite staff

rental cut-off not easy to extend if required later

Great all round.

Atlas was amazing, their Customer Service Representative-Javie was amazing, one of the best I have ever met, he did everything fast and with easy and he went out of his way to help and make our experience pleasant and we were extremely happy with everything.

Fantastic customer service and friendly check-in process.

The car was very good, and we were well attended by the service staffs, but it took us quite a while to be picked up from n to the airport. We had no Australian phone no as we just landed, so we couldn’t call for pick up and just have to wait till it arrived. It took us around 45-60 minutes to be at the airport from the time we arrived at the car rental for returning of vehicle.

Booking process was very easy n smooth. Will definitely book thru this website again n no hesitation to recommend to others.

When we arrived at the airport to pick up our car, it was easy to find the shuttle location to take us to the rental. The bus comes every 15 minutes. We received a brand new car which was great. The lady who helped us with our booking was friendly and offered some suggestions of places to visit. Drop off was also simple and fast.

Prices were good. Easy to locate information. All good.

Hidden costs on the hire of booster seats, and it couldn't be explained why there was additional costs and how it come to the total that was being requested.

The Apex staff was AMAZING!!! They were very accommodating.

Smooth process. Short wait for the pick up at Cairns airport and 10 minutes to the rental base in the city centre. Helpful, quick check in and car immediately outside. What’s not to love!

Booking on line was easy. Pick up was an easy process Worked through well

Overall the car was good for what we wanted. We thought we were getting a Hyundai Accent but instead were given a Kia Rio which was still ok for us as we didn’t have a lot of luggage. The time spent picking up and dropping off wasn’t too bad and the staff members we dealt with were friendly and helpful. Luckily for us we didn’t have any issues with the car including accidents so we can only comment on the service we received which was very good overall.

Easy to book and very affordable

Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.

Hyundai i30, pristine condition with 8000km on the clock. Susprised that they didn't supply an SD card (unlike Hertz) so the inbuilt GPS didn't work. Android auto/car play is my preference so didn't bother me but something to what put out for (as I've been sold on the in built GPS before).

Nopes. Old car for 4 days with unusual sounds at times made me feel scared.

Great.

The Apex, Process was quick with no Fuss, very Happy