BRISBANE CAR RENTAL REVIEWS

We got a free upgrade. Fuel economy was exceptional. Everyone very friendly and helpful.

Everything was very easy and great service

Incredibly slow. We landed at 8:30am and it wasn't until 11:15am that we were in a car.

Fine. No problems

It did take a bit of time to get the car in terms of the processes.

Thrifty!! you are one of the best rental companies that I regularly rent with. And as always, you never disappoint. This time too, the car was all set and ready for me and it took barely 5 minutes to get the car keys and move.

Thank you for the surprise!! I did not know that my booking had a zero excess insurance already added to my booking. You guys make the process so smooth and easy, and the options provided are vast!!

Very friendly and efficient staff

Good and clean car

Car seat charges shown on the website was not accurate.

The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.

Great platform. Good price. However we booked a car seat and a booster seat was put in the car.

As expected car was new, rental staff very friendly and efficient.

As the name says, easy to book, great choice and free cancellation up to the last minute. Highly recommend.

Car condition is excellent. Easy collection and return.

Fast and easy booking

Counter staff is very friendly and helpful.

Easy to book and price is comparable if not lower than others.

Very good value for money. Staff were very helpful in processing my requests. Will definitely use them again. Had the car for 2 week total while my car was being repaired. Thank you ace

Best car rental company in Brisbane

Good

Good price and easy to book

Excellent service! Awesome conditions

Awesome platform. Easy and quick.

Thank you to all the staff who were simply fantastic!!!!!!

The insurance protection offered still meant i had put down $1000 security deposit which would not have been the case had I taken insurance direct.

Quick and Easy

Smooth process

Car was in great condition, process was fast and easy

Very good rate in cooarison to walk in

They charged me 250 as a deposit and we only received 71 because the made a mistake and never refunded us.

no obvious sign of car rental services counter location

I went to drop one car at Avis and my pick up with Apex next door was after 4 hours. Naturally I requested Apex if I could pick up early and finish early by 4 hours. Initially they were absolutely unhelpful. We still waited and begged them many times. Finally they said they would give us the car after wait of another one hour. Do we weighed another one hour. When they processed the paper work they said because the booking was through third party easyrental they can only give us the car at the booked time and not earlier. So I had to travel back home 60 minutes and travel back 60 minutes to pick up the car.

They were nice and tried to speak with Apex to give us car a little earlier

The service exceed my expectation and we were given a new car with 100km mileage. Car is clean and model as booked. Service at counter is excellent.

Easy for searching the right car and price for self booking.