BRISBANE CAR RENTAL REVIEWS

I found the car to be a but dated.

The booking process was smooth at the information accurate

The trip and the vehicle was excellent but the East coast Rental question me about where I paid money too. Even now they contact me that they are having an investigation upon my rental. They said that if they won't get their money from you guys they will charge my credit card with a full amount of $300+. If you could please sorted it out. Thanks

Unhappy with not having our rental on Friday night, we end up calling some family they already sleep to pick us up.

Staff was very helpful with spot on customer service! Waiting time to get car was swift. Service of car could’ve been a bit better. As I entered the motorway the service signal came on

Ease of access. Booking was simple and straightforward

The car was smaller than expected.

I found it difficult to know who I had to contact to get a transfer from the Airport to the Car hire place. It would have been easier if those details were in the booking email.

All were within expectations. Pickup was a fairly quick process and hassle free

Price drop protector is a blissed and I saved nearby 100 bucks on the booking. Will look forward for my next booking with qeeq

Arrived June 8, 2022. Apex Car Hire Brisbane exceeded our expectations. The two ladies were very warm, welcoming and professional. From calling for courtesy shuttle to their office, getting picked up in a very nice and clean van, doing paperwork and getting us off ready for our adventures. The ladies even gave us a vehicle that had more luggage space for extra shopping.

QEEQ.COM Great booking platform. Quick, easy and straightforward. Instructions were clear and concise. Drop price protector worked its magic. Couldn’t be happier with the whole process. Thanks QEEQ.COM

Seamless and painless process - efficient pick up and drop off by Courtes bus to and from airport. Only a 10 minute transit. Car waiting on arrival and not crowded so quick to grab and go. Similar on return with a well oiled procedure.

Easy to use. All good

No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location. Waited about 15min for pickup, and bus was almost full already. Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport. Other than this not-so-good pick up experience, everything else about the car is great.

Pick up at Brisbane airport was not available, had to go back to airport and queue for taxi. Cost was reimbursed which was OK. After leaving Jucy Depot discovered that vehicle was almost empty of fuel. Sent details and photo to Jucy, advised Cairns Depot on dropoff of situation. Still charged for fillup ($146), still awaiting refund!

Smooth booking process.

Easy to pick up and drop off. Car was perfect.

Easy to book, would use again.

Great space in the car. Very friendly staff. Very efficient service. The whole experience could not have been better.

Great service. I had one query which was answered very efficiently.

Apex made the whole process easy going great customer service and the car was perfect

Very quick pickup and prompt travel from and to the airport.

great. Gets free upgrade and late drop off.

Good. Money saving

Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock. We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.

Car excellent, easily accessed location with courtey van to airport.

Easy to use, and competitively priced.

Car was immaculate, staff were very friendly and helpful.

Very easy to navigate and very good pricing.

Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.

Nil

Very good service

No problem so perfect

The manager is bad! He has discrimination for Asian! My experience is very bad!

all goo