ADELAIDE CAR RENTAL REVIEWS

Car was old but working well. Service was great

Booked a Kia Rio but was swooped to another old and small Mitsubishi Mirage. Otherwise everything else was gooD

The car had some issues with braking and was quite sharp when braking normally, the handbrake needed adjusting and on our return trip the brakes were shuddering quite badly. when coming down into Adelaide on the South Eastern Freeway.

booking made easy.. :-)

Everything was ok!

After I return the car I received an email telling me that I should upload the receipt to get my points credit. I think this system was too much old school. After I return I should have the points automatically. I contact via email asking for the points and they said they would do it for me even not sending the photos. I hope so!

Booked a Toyota RAV4 or medium SUV. but was given a Holden trax and I eventually found that’s a small SUV. the staff claimed it is a medium one. I got 5 ppl and 4 luggages which it was hard for me to fit all things inside the car. Dislike the company a lot with my bad experience.

Easy company to deal as a returning customer

Easy to use platform

Friendly counter staff, very good pickuo service and easy access to the yard for collection/dropoff. Overall great experiance.

Great platform and easy to use. Got a great deal and then price guarrantee kicked in and made ut even better! Could not be happier. Actually I could because I got upgraded from a small economy to a family sedan. Nice sweet ride for cruising the coast roads. Will be using again and higjly recommend.

We had a little I30 which suited us just perfectly, the petrol mileage was incredibly and the large it in GPS was a god sent. We would have gotten lost many times without it.

Nothing special very good service from airport . Small problem finding drop zone on Sydney

Nothing

The service at the counter to pick up the car was very convenient and efficient. Staff were friendly and helpful too.

A great booking platform, able to find cheap car hire compare to other site.

Hire was handled by Hertz so was very efficient

When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.

Had to wait a while for the car as it was still being prepped and washed. Bit of a queue for paperwork.

Car was great. Some very minor panel damage that I photographed because the staff photos would not have shown it......under the front bumper drivers side. On pick up I was looking for an Ezyrent sign rather than Apex....a little confusing but we had the address and a good so all good.

Good. No problems at all. Good communication.

Easy pickup and drop off, as new car, very happy with rental.

Great selection and prices, always been happy choosing EasyRentCars.

Perfect for myself and girlfriend.New,clean and very economical on gas.Nice to drive.Helped us out heaps

No problems at all.

Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.

Atlas got no customer service booth at Adelaide airport. However, the hirer will send a van to pick you from Adelaide Airport to get the car. Just wait at the bus stand in front of the Airport.

I am happy with EasyRentCars.com.

The phone number provided to call them was incorrect. It went straight to voicemail. We were waiting at the airport with no working contact number. Also, the staff did not do a walk around with me. He said the damage had been photographed so there is no need to worry about it. When I returned the car, the staff member told me there is damage on the door, I told her it was already there. I felt that I had to prove that I didnt damage the car all because the staff member was too lazy to walk around the car with me when we picked it up

Only hassle was amending/arranging drop off time in Melbourne after hours. Had to pay an extra AUD39 to drop at Andrew's Airport parking who were excellent!