I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car.
Other than that car was good and everything was great.
Car was super and the staff were excellent, especially as they had no internet! Great customer service.
About QEEQ:8.0/10
I had an issue with the booking process so had to email to check the booking. Response was quick and helpful so full marks for customer service there too!
The outlet needs to take responsibility for contacting renters who do not show up before 5pm closing time and leave an after-hours number.
About QEEQ:10.0/10
Easyrentcars need to know closing times of various outlets. I contacted the business and told them that my flight was delayed and that I would not be in Adelaide until about 6 or 6:30PM. I was told that this would be fine.... The lady did not tell me that
“Great booking agency - just contact rental provider to get all the details confirmed prior to trip!”
About ACE Rental Cars:8.0/10
I just didn’t realise that when i had to catch a shuttle that the drive would be 10-15 minutes, i thought it was still on airport land. I didn’t realise i had to call them when i landed to send the shuttle as i thought it was an airport shuttle. So to receive some contact from ACE prior to my trip explaining these things would have been helpful. I won’t go with a hire car thats not on airport pick up from now on as operating hours conflicts with flight time check in cut off etc on my return flight.
The Kia carnival have so much space for everyone and the boots are big too. I return the car a bit early to Europace and they give me a little discount.
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