VANCOUVER CAR RENTAL REVIEWS

Car was nog clean, car had a lot of scratches and little damages.

Fine

Won't deal with Alamo anymore as the front desk did not want to give me the car because of my credit card. Had to call a manager who finally release me the car. Will deal with other dealer who have same credit card criteria and always accepted my different cards

easy booking process and good insurance service provided (even do i did not have to use it

Always a pleasure to deal with Thrifty. Counter staff always friendly and make things easy and smooth

always find the best price in your website. will deal with you again

always a please to deal with Thrifty will book again with this company. counter staff very friendly

always find the best price on your website. will deal with Easyrentcars.com again

After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.

The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.

The booking went very well & cannot provide any improvement - have no problem using you again & recommending to friends.

Helpful and very friendly counter staff.

The service was horrible. Staff was very rude not helpful. The process was long and frustrated. Worst experience ever.

The Dodge Grand Caravan was inconvenienced, no Ac in back seat.

We should have got a van, as one of our occupants had difficulty getting in and out. Age being a factor. Windshield wipers were not great. Did not handle well on a gravel road. A little clunky with the steering

Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.

The car we awesome. Large Dodge Durango with 5.7 Hemi engine almost brand new.

The Dollar is a good car rental.

The car was brand new with 23km on the clock. Staff were helpful and had all the details of the rental. Even though I had most things included from Easyrentcars Alamo offered those extras too. Drop off was easy and all staff in the parking bay were helpful and friendly. Thank you

This booking platform certainly save money as most things were included in the price. I would certainly use Easyrentcars again!

We were supposed to have a Kia Rio, we had a Kia Forte.

Long wait time to get car. Under staffed with front desk representatives.

La voiture était tout à fait correct mais le coffre était un pei petit. Tout ne rebtrait pas dedans. J'ai dû mettre des sacs sur la banquette arrière....

Paefait de A à Z!

I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.

Clean up your office inside and out. Clean your cars and put gas in them. Extend your hours for pick up and drop off to airport

The employees are extremely friendly. Because of this, I would absolutely rent from Routes again. The shuttle driver who drove during my trip from the airport was patient and one of the nicest people you'll ever meet. The driver on the way to the airport was, well, the opposite -- his stories made it clear that he has a road rage problem. The rental car itself was fine -- it was in ok condition. There was trash left in the vehicle (e.g., a large cup under the seat) from previous occupants, and the car had quite a bit of minor cosmetic issues (doesn't bother me at all). The main problem was that it took an extremely long time for me to pick-up the car, despite being second in line upon arrival at the rental car office. I waited over an hour. The staff was friendly, but didn't explain (until 50 minutes into the wait) that they were trying to find the car off-site. It was given to me with a quarter tank of gas. I guess, for the price, I shouldn't expect things to be smooth.