MONTREAL CAR RENTAL REVIEWS

The price paid for the quality of the car we got is questionable! The car was almost 10 years old!

Voiture parfaitement adaptée à nos besoins. Très bon niveau d’équipement. Le. Chauffeur de la navette à l’aéroport avait notre nom ce qui est rassurant.

Staff were good but needed more information on where to drop off car as hard to find and had to ask directions twice from staff at airport. The sat nav wasn't satisfactory and couldn't find my final location despite having full address including post code, additionally it needed up dating. In the end we ended up using google maps to get us there and back. The staff at budget however had no issues giving me a refund so good staff.

smooth and easy to use.

Voiture moderne et très confortable, propre. Rapide et facile pour la récupérer ainsi que pour la rendre.

Trop long pour récupérer le véhicule.

Très bien.

Petit bureau pas toujours facile a trouver. Pas de mauvaise surprise location sans probleme

Facilite de reservation, service client rapide et reactif, prix corrige automatiquement à la baisse bref rien a redire mon sommes satisfait

I could not even pick the car up. The attendant was extremely rude. He told me that I would have to wait at least 4 hours for the car to be there and to just deal with it. I understand unexpected events can happen but there is no need to be rude about it. He told me he tried to contact me and when I said I hadn't received any calls he told me doesn't have my phone number. So I asked whether he sent me an email, he answered that they don't do that. I wondered how he "tried" contacting me... I, then, gave my number and asked him to call me when the car was ready. He never called me back. I had to go rent a car elsewhere and pay extra. This is hands down the most unprofessional and rude experience I have ever had at a car rental place. I will never ever rent a car from that place again!

Voiture très propre et spacieuse. Nous avons vraiment passé un bon séjour grâce aussi au confort du véhicule

Ce n'était pas une jeep Compass mais un modèle pas très reluisant de Jeep patriot. La voiture était sans aucune option, rouillée et cabossée et les fauteuils tachés. Pour trouver l'endroit de la navette pour rejoindre l'agence de location, il suffirait de l'indiquer au moment de la réservation plutôt que de demander de téléphoner à l'agence qui ne répond pas mais qui bascule sur un répondeur téléphonique. Comme il faisait nuit, l'agent qui s'est occupé de la réservation n'a pas voulu venir inspecter la voiture. Il a fallu que je me rende à la voiture que j'en fasse le tour avec la lampe de mon téléphone et que je revienne au comptoir pour indiquer toutes les marques qu'il y avait sur la voiture.

Got a great car with more space than expected, super clean, great fuel economy, staff at the counter was fast and effective, it took about 15 minutes for me to get the car and be on my way, much faster than other branches I've been to before. Drop off was even faster. Absolutely recommend!

So happy I found easyrentcars, they had the best prices, booking was super easy and with their coupon offers it was even cheaper. It's well worth your time to create an account and receive extra coupons. Will definitely book again through easyrentcars

Le temps d'attente pour récupérer la voiture été particulièrement long 1h30 à cause d'un manque de personnel lors d'un weekend de grande influence. La voiture n'avait pas été nettoyée à l'intérieur.

Ok

Ok

we were a little anxious because of the emptying of the car. She was not strong enough in the ribs.

I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.

Good

alamo nous a presenté un vehicule qui allait mieux a nos besoins et une gratuite sur le 2 eme conducteur et le gps gratuit . en plus le ford edge etait tres bien

je recommanderai a d autres pour les package attractif adaptés aux europeens pour l amerique du nord

Took us 90 minuts to get the car - which was not ready when we eventually reached the counter. Had to wait 15 minuts more to get the car. It was dirty with dog's hair, had to clean it again, fuel tank was empty (though rated 8/8 on the contract), so we had to full it at once, and 4 days later we found out that one of the tires was dangerous, so we had to have it changed - we lost more than half a day on our trip waitkng for this to be fixed, and pay 135 cad though we were not responsible... no possibility to ger our money back, we should have seen it earlier as we have been told... I ´d rather loose some money than have an accident because the tire bursts, but I think they should check this thongs more carefully when people brings cars back.

Personnel à l'écoute et efficace de l’enregistrement à la restitution. Service rapide.

Car was great. It was an suv so bugger than expected but great.

Everything was easy and well done.

There was a lot if waiting to get back the car, because on monday morning. Otherwise, it was very good.

3 heures d’attente pour récupérer la voiture. Prix trop élevé du GPS !